Senior Staff User Experience Designer – Krakow

We work in hybrid mode 3+2, at a minimum of 3 days at the office (with mandatory Wednesdays, and Thursdays) and 2 days at the home office.

The location of our office is Puszkarska 7J/Building E, 30-644 Kraków, Polska.

Your Role: 

As the Senior Product Designer at SolarWinds, you will play a crucial role in the design team responsible for shaping the end-to-end experience of our products. At SolarWinds, we prioritize our people and are dedicated to enriching the lives of our employees, customers, shareholders, partners, and communities. Join us in our mission to accelerate business transformation through simple, powerful, and secure solutions.  

You will be an integral part of the SolarWinds global design team, contributing to the design of services that offer a comprehensive view of customers’ Cloud & Datacenter environments. Your designs will solve very technical problems and require a deep understanding of observability tools. Your responsibilities include owning the experience for a core service and collaborating with the product and engineering teams. 

Your Impact: 

• Collaborate with product managers, product owners, and engineers to ensure the strategic and efficient execution of well-planned, structured services for customers. 

• Work collaboratively with other designers to create a cohesive and intuitive user journey across our products. 

• Apply a research and strategic mindset to ensure the product resonates with users. 

• Act as an end-to-end product designer, handling tasks from sketching and prototyping to overseeing production. 

• Communicate design work and decisions internally to your product team and across the organization. 

• Work closely with engineering teams to understand the build process and ensure quality assurance before shipment. 

• Collaborate with the research team to gather insights and validate design decisions. 

• Serve as the expert in your product area, mentoring other designers and contributing to design patterns and systems. 

Your Experience: 

Must have:

• Strong hands-on professional experience in enterprise SaaS product design. 

• Proficiency in thinking in workflows, understanding data hierarchy, and designing for complex data volumes, delivering high-fidelity wireframes. 

• Experience working on technical products, ideally in the observability/monitoring space. 

• Proven track record of shipping intuitive enterprise product experiences showcased in your portfolio. 

• Strong visual and written communication skills for clearly conveying design work and justifying decisions. 

• Proficient with Figma. 

• Understanding of systems thinking and experience with component-based design patterns. 

• Effective in giving and receiving feedback, supporting and enhancing the work of colleagues. 

• Thrives in mature Agile teams, embracing rapid learning, experimentation, iteration, and close collaboration. 

• Experience advocating for the customer and end-users. 

Nice to have:

• Familiarity with designing for developer/observability tools, process-tracking, and/or incident management tools. 
• Experience in a SaaS or B2B startup and ability to thrive in a fast-paced environment.