Senior People Development Partner

at SolarWinds (View all jobs)

Bangalore, India

Req ID: 200922

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Your Role:

A full stack Learning and Development professional – Owns the design, facilitation/delivery, and quality of leadership development and effectiveness initiatives that serve the pre-manager, manager, and senior manager audiences. Measures the success of training programs and leads efforts to ensure solutions drive improvement in employee performance. Collaborates with various cross-functional departments, operation leaders, and stakeholders, to support and deliver effective training and development programs and resources. Mentors and guides other junior team members.

Your Impact:

  • Create new training curriculum that builds on existing initiatives and programs to ensure SolarWinds has the right capabilities to achieve strategic priorities.
  • Work strategically with senior leaders and HRBPs to design in line with organizational development activities.
  • Research, curate, and organize the most relevant and culturally appropriate learning content and resources to support employee development, which may include articles, videos, microlearning, and e-learning.
  • Conduct learning and performance needs analyses.
  • Facilitate/co-facilitate learning programs and workshops; maintain high participant evaluation scores.
  • Apply adult learning principles, instructional design principles, and experience working with multiple formats (it, valet, digital formats, performance, and on-the-job development) to lead the creation of learning solutions.
  • Manage and maintain productive and collaborative working relationships with vendors, SMEs, peers and stakeholders.
  • Manage enquiries from class participants and stakeholders; handle and resolve escalations.
  • Create and maintain documentation related to learning programs, including program descriptions, participant rosters, evaluations, marketing materials, etc.
  • Research and recommend learning technology tools including authoring tools, content libraries, learning management systems, and other tools as required.
  • Curate and monitor the relevancy and effectiveness of LMS content. Leverage standard office tools and specialized L&D and People tools for learning program administration and surveys (LMS, HRIS, Microsoft Office, various survey tools).
  • Oversee the learning management system (LMS) and other training systems.
  • Contribute to strategic decision-making and the development of L&OD strategy.
  • Identify new approaches and resources to improve and enhance the customer experience.
  • Design for and measure against required business outcomes.
  • Use surveys to evaluate, track, and report on the impact of programs and initiatives. Approve changes to content and recommendations for improvement.

Your Experience:

  • Curriculum Design: strong, previous experience in strategic learning curriculum design for all levels
  • Facilitation: expert/master facilitator
  • Critical thinking: strong reasoning skills; able to structure thinking into logical flow and sequence that’s easy for others to understand; able to create and work with conceptual frameworks
  • Communication: clear, compelling, and practical style of writing, editing, and speaking; ability to adapt style to a variety of audiences
  • Business acumen: high intelligence and ability to quickly grasp complex business issues; strong critical reasoning and ability to formulate and work with conceptual frameworks
  • Stakeholder management: able to establish positive relationships and align others around accomplishing goals
  • Integrated People perspective: working knowledge of related People sub-functions and tools (succession management, performance management, organizational effectiveness, organizational design, performance consulting)
  • General knowledge of MS Office Suite
  • Ability to effectively manage time and prioritize own work and that of L&D specialists; ability to manage and meet tight deadlines while working in high energy situations
  • Ability to work effectively on own initiative and in a team environment while overseeing the time and work of L&D specialists; model leadership behaviors of collaboration, adaptability, and stakeholder focus
  • Excellent organizational and interpersonal skills
  • Strong computer and technical skills; proficiency with Microsoft Office
  • Project management: able to prioritize, scope, plan, budget and execute to independently move projects forward
  • Ability to maintain flexible working hours to accommodate teams in multiple geographic locations
  • Critical analysis capabilities and the ability to solve complex problems
  • Must be comfortable in an environment of evolving technologies and processes and willing to be a model and advocate for change; adaptable and flexible to new ways of working
  • Proven expertise in leadership development concepts, design and facilitation
  • Proven ability to thrive in a fast-paced, iterative environment

Preferred Qualifications

  • Minimum of 4 years of experience in learning and development, HR, or organizational development/effectiveness
  • Experience using a learning management system (LMS)
  • Bachelor’s degree or equivalent experience in instructional design, human resource management, organizational development, business, or other relevant discipline a plus
  • Coaching experience and/or certification strongly preferred; experience with profiling tools and 360 assessments desired

Environment & Physical Demands

  • None

Travel Requirements

  • Travel as required

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

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