Receptionist

at SolarWinds (View all jobs)

Austin, Texas

Req ID: 200912

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Your Role:

SolarWinds Corporate Services team is seeking a highly organized team player who is comfortable multitasking and working in a fast-paced environment. A successful candidate for this role is a self-starter, willing to take on new projects, and displays high attention to detail. It is crucial that this person is punctual, flexible, and an effective communicator.

Your Impact:

  • Answers and directs incoming calls to appropriate queue or employee
  • Greets incoming visitors/vendors and ensures they have an escort or clearance to access the office
  • Stocks and distributes snack carts daily; maintains kitchens with adequate supplies and ensures cleanliness
  • Manages security access system and Master Badge spreadsheet; maintains supplies and equipment
  • Manages Key Matrix (lock box, key spreadsheet, notes regularly locked offices)
  • Maintains all copy center supplies and unloads paper as needed
  • Submits service requests to property management company
  • Oversees and responds to Facilities Helpdesk tickets
  • Reviews and handles inquiries in the Corporate Services inbox
  • Assists in setting up company meetings
  • Accepts incoming packages and sends notices to employees
  • Assists in coordinating and planning office wide furniture moves
  • Assists with company catering
  • Maintains Corporate Services Receptionist manual
  • Manages and coordinates with Facilities vendors including business card and interior plant services vendors
  • Enters and tracks approval for Facilities purchase orders through internal system (Coupa)
  • Contributes to team effort by assisting with special projects as needed
  • Coordinates with office supply account rep and other admins on pricing and purchasing office supplies
  • Maintains Pitney Bowes postage machine
  • Receives, sorts, and distributes incoming mail
  • Keeps the mail/supply room clean and organized
  • Maintains a pleasant appearance of the reception lobby area
  • Maintains and updates Corporate Services Sharepoint site, Vehicle Directory spreadsheet and Reception Manual

Your Experience:

  • Experience with Microsoft office (specifically Outlook and Excel), TEAMS and Sharepoint
  • Excellent written and verbal communicator
  • 1-2 years’ experience working in a corporate office setting working in a team environment
  • Previous reception or property management experience a plus

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice