Sales Development Representative – ITSM

at SolarWinds (View all jobs)

Austin, Texas

Req ID: 200907

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Your Role:

Do you have a passion for selling? Do you want to earn uncapped commissions? Do you love “all things” tech and want to learn more about IT Software? Do you want to use your tech knowledge to develop new sales opportunities? If so, SolarWinds is seeking an enthusiastic self–motivated SDR to join our team.

SolarWinds provides powerful and affordable IT management software to more than 250,000 customers worldwide – from Fortune 500 enterprises to over 300,000 small businesses. We meet the diverse and unique needs of many of our existing customers. We scale to meet agency needs for continuous monitoring, cyber security, network operations, compliance, data center operations, and IT consolidation

Your Impact:

  • Execute activities for prospecting, lead generation, and selling of SolarWinds products to new and existing customers
  • Qualify inbound and outbound leads
  • Understand customer requirements and effectively communicate the SolarWinds value proposition
  • Respond to customer inquiries via phone and e-mail, assist potential customers during the product evaluation process, create quotes and new customer accounts, co-ordinate with distribution and channel partners, and proactively sell into the installed base
  • Manage, maintain, and communicate accurate customer and pipeline records within SalesForce and to sales leadership
  • Submit accurate and timely commits on a weekly and monthly basis
  • Conduct online product demonstrations to potential customer audiences that are both technical and non-technical
  • Identify and develop new business through channel partners
  • Provide market feedback to include customer priorities and needs
  • Engage in “social selling”. Candidate must be proficient with social media and thrive on creating new, unique content. This includes being comfortable being in front of a camera.

Your Experience:

  • 1-2 Years of Sales Experience
  • Passion for selling
  • Enthusiastic and “self-starter” approach
  • Demonstrable record of sales success against quota
  • Ability to communicate effectively (oral and written)
  • Strong interpersonal skills
  • Previous experience working at a value added reseller or distributor
  • Proficiency with CRM tools, preferably Salesforce
  • Proficiency with Microsoft Office (Exchange, Power Point, Excel, etc.)
  • Proficiency with social media platforms, especially LinkedIn

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

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