ISR

Overview

In this role, you will establish and cultivate relationships with IT decision-makers across the South Indian states of Tamil Nadu and Kerala, as well as in Sri Lanka and the Maldives. Your primary objective will be to identify opportunities and effectively sell SolarWinds products and services. This position entails prospecting, qualifying, and closing business within a designated territory while educating prospective users through impactful product demonstrations. You will collaborate closely with the local channel and the broader INDIA & SAARC sales team.

Responsibilities

• Engage directly with IT decision-makers in Tamil Nadu, Kerala, Sri Lanka, and the Maldives.
• Utilize a consultative approach to manage warm calls and inbound leads, addressing evaluation requests, trial downloads, and the needs of existing customers.
• Partner with sales engineering to conduct both technical and non-technical online product demonstrations.
• Identify the most suitable platform for each customer and pursue cross-sell and up-sell opportunities while maintaining strong customer rapport.
• Recognize renewal, new business, channel partnership, and local market opportunities.
• Collaborate with distributors, resellers, and public sector-accredited partners on quoting and deal registration.
• Support security, compliance, and procurement requirements common to public sector undertakings and private sector companies, coordinating with internal sales and channel teams as necessary.
• Deliver exceptional service by creating quotes, managing new accounts, and closing sales.
• Maintain accurate customer records, activity logs, and pipeline reporting in Salesforce.
• Meet or exceed quarterly sales quotas.

Required Skills

• Strong understanding of sales cadence and the ability to execute it consistently.
• Experience in selling with or through a value-added reseller or distributor.
• A passion for selling, coupled with an enthusiastic and self-starting attitude.
• Proven ability to convert prospects and close deals via phone and video while achieving quota.
• Excellent interpersonal skills with effective oral and written communication abilities.
• Capability to build and manage a sales pipeline, providing weekly forecast updates.
• Proficiency in Salesforce is preferred.
• Solid understanding of IT concepts, with the ability to quickly absorb and apply company-provided training.

Preferred Qualifications

• 5+ years of experience in a sales environment, ideally covering Tamil Nadu and Kerala.
• Familiarity with customer IT and procurement processes, as well as the local partner ecosystem.
• Bachelor’s degree or an equivalent combination of education and experience.