Technical Program Manager

Manila, Philippines

Req ID: 202843

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

About the Role

SolarWinds is seeking a Technical Program Manager to join our Platform Reliability organization. The team protects and improves the reliability of critical production systems while delivering initiatives across infrastructure, resilience, security, compliance, cost optimization, automation, and developer enablement.

In this role, you will help coordinate SRE initiatives and bring structure to cross-functional work. You will support planning, track milestones and dependencies, surface risks early, and help engineering teams maintain progress across reliability and operational improvement work.

What You’ll Do

Maintain a clear view of assigned SRE initiatives, including scope, milestones, owners, dependencies, risks, decisions, and delivery status.
Coordinate planning with Platform Engineering, Application Engineering, Product, Security, Finance, and other partner teams.
Support intake and readiness activities for work that depends on SRE, helping teams identify technical dependencies, operational risks, resource needs, and realistic timelines.
Help translate roadmaps and business priorities into practical delivery plans with clear outcomes, milestones, owners, and next steps.
Coordinate reliability-related initiatives such as infrastructure and Kubernetes upgrades, production migrations, disaster recovery exercises, production readiness, maintenance windows, security and compliance work, automation, capacity planning, and cost optimization.
Track competing requests, team dependencies, capacity constraints, and delivery risks, and raise items that need attention.
Support planning meetings, dependency reviews, risk and issue reviews, milestone tracking, and regular stakeholder updates.
Help prepare concise status updates focused on progress, risks, decisions needed, and next steps.
Partner with SRE leadership and engineering teams to track progress against reliability and operational excellence goals.
Help teams clarify ownership, resolve coordination issues, and maintain forward momentum.

What You’ll Bring

4+ years of experience managing or coordinating technical projects or programs in software, cloud infrastructure, platform engineering, DevOps, SRE, or a related environment.
Experience supporting cross-functional initiatives from planning through delivery and operational adoption.
Working understanding of software delivery and production operations, including infrastructure, cloud platforms, CI/CD, observability, incident management, change management, and reliability practices.
Experience coordinating work across engineering teams with shared dependencies, capacity constraints, and competing priorities.
Experience with Agile methodologies and tools such as Jira, Confluence, roadmap tools, portfolio tools, or similar delivery systems.
Ability to identify and track dependencies, schedule risks, operational risks, and open decisions.
Strong written and verbal communication skills, with the ability to tailor updates for engineers, managers, and non-technical stakeholders.
Experience maintaining delivery plans, roadmaps, status updates, action items, and progress tracking.
Ability to support prioritization and trade-off discussions while maintaining positive working relationships.
Working technical fluency to follow architecture discussions, delivery constraints, operational risks, and engineering trade-offs.
Strong organization and attention to detail, with good judgment about where process adds value.
A practical approach to ownership, transparency, action, and continuous improvement.

How You’ll Measure Success

In Your First 90 Days

Build relationships with SRE leadership, engineering partners, product, security, finance, and other key stakeholders.
Build a working view of assigned Production Engineering and Operations initiatives, including milestones, dependencies, risks, owners, and capacity considerations.
Learn and support the operating cadence for intake, planning, prioritization, status reporting, and escalation.
Identify opportunities to improve visibility, coordination, and delivery predictability.

In Your First 6 Months

Maintain clear plans and delivery visibility for assigned initiatives.
Improve visibility into cross-team dependencies, resource constraints, and schedule risks.
Support alignment between engineering roadmaps and SRE capacity.
Demonstrate progress against reliability and operational excellence goals through consistent tracking and follow-through.

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice