ISR – Specialist Solutions (Intern)

at SolarWinds (View all jobs)

Singapore

Req ID: 202255

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Role Summary

The ISR – Specialist Solutions (Intern) will support the Specialist Solutions team by building and qualifying sales pipeline across the Database and ITSM portfolios. This role is primarily focused on outbound engagement, lead qualification, and opportunity identification, working closely with the Manager and Specialist teams to develop high-quality pipeline.

 

Key Responsibilities

  • Engage and call leads provided by the Manager and sourced from campaigns, events, partners, and inbound requests
  • Qualify customer requirements and identify opportunities within the Database and ITSM space
  • Build, manage, and maintain an accurate pipeline of qualified opportunities
  • Conduct initial discovery conversations to understand customer needs and environments
  • Schedule follow-up meetings and hand over qualified opportunities to the relevant Sales or Specialist teams
  • Maintain accurate activity, lead, and opportunity records in the CRM system
  • Meet defined weekly activity, outreach, and pipeline creation targets

 

Skills and Qualifications

  • Strong verbal communication and interpersonal skills
  • Comfortable with outbound calling and customer engagement
  • Interest in enterprise technology, databases, and ITSM solutions
  • Ability to learn quickly and articulate solutions clearly
  • Organised, disciplined, and results oriented
  • Prior exposure to sales, customer engagement, or technology is an advantage but not mandatory

 

Key Outcomes and Learning

  • Hands-on experience in enterprise sales and solution qualification – Account Exposure
  • Practical exposure to pipeline generation and opportunity management – SFDC
  • Training on Database and ITSM solutions and real customer use cases – SW Certifications
  • Mentorship from experienced Sales and Specialist Solutions professionals

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice