Collections Specialist (Manila Office)

Manila, Philippines

Req ID: 202135

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Summary: We are seeking a detail-oriented Accounts Receivable Specialist to manage a portfolio of accounts receivable. This role is pivotal in ensuring timely and efficient cash collection, resolving payment issues, and maintaining positive client relationships by handling customer disputes effectively.

Responsibilities:

Manage a portfolio of assigned accounts receivable to ensure timely payment.
Identify and resolve issues that might delay accounts receivable cash collection.
Meet and exceed assigned collection targets to optimize cash flow.
Research, identify, and resolve unapplied payments to maintain accurate records.
Review contracts, orders, and invoices to reconcile and resolve customer disputes.
Ensure timely follow-up and regular updates to accounts receivable collection notes.
Manage the production and distribution of weekly reports on Top Accounts to leadership teams.

Required skills:

Proven experience in accounts receivable or a related financial role.
Excellent analytical and problem-solving skills.
Strong attention to detail and accuracy in managing financial records.
Effective communication and negotiation skills.
Proficiency in using financial software and the MS Office Suite.
Ability to work independently and manage multiple tasks efficiently.

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice