Solutions Architect

Belgium Remote

Req ID: 202131

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Summary:
A key member of the Enterprise Sales team, the Pre-Sales Technical Consultant plays a crucial role in pre-sales support activities, focusing on demonstrating and articulating the value of the company’s products to potential customers and partners. This role involves conducting product demonstrations, answering technical questions, and designing solutions that meet customers’ business needs.

Responsibilities:

Perform pre-sales support activities in support of the company’s products.
Conduct online and on-site product demonstrations and webinars.
Answer technical questions from potential customers and channel partners.
Engage in discovery sessions to understand customer needs and design tailored solutions.
Articulate the value proposition of solutions based on customer requirements.
Maintain and enhance technical knowledge of products; provide training to team members.
Advise sales teams with technical support and solutions to fit customer needs.
Conduct product configuration and troubleshoot customer issues.
Convey customer feedback to Product Management and Development teams.
Present at partner events and trade shows.
Travel to partner sites for training and be on-site with key customers.
Communicate with customers throughout projects, providing ongoing support post-deployment.

Qualifications:

4 years of sales experience preferred.
3 years of experience in a pre-sales role.
Strong technical ability, sales, and customer interaction skills.
Fluent in English; French, Flemish, or Dutch required; German a plus
Exceptional oral and written communication and presentation skills.
Experience in Observability, ITSM, Database Management, Networking & Security Solutions.
Relevant certifications/accreditations are desirable.
Experience with cloud technologies, including AWS and Azure IaaS, PaaS, SaaS, is a plus.

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice