Associate Marketing Operations Specialist

Position Overview and Objective
SolarWinds is looking for an Associate Marketing Operations Specialist; you will join our Global Marketing Operations team to support the Marketing team with Salesforce campaign creation and auditing, marketing learning sessions, marketing calendar management, and process documentation. The person will assist in planning, organizing, overseeing, and documenting specific marketing activity requests within global programs and projects.

We are looking for a self-starter who can proactively manage assigned tasks and has a demonstrated ability to deliver results in a fast-paced environment. The ideal candidate should be able to collaborate with a cross-functional team to understand requirements.

Primary Responsibilities

• Create and audit Salesforce campaigns, update campaign information, and coordinate efforts with stakeholders.
• Maintain internal presentations using Microsoft PowerPoint.
• Build and refine cross-functional intranet templates and change management processes using Microsoft SharePoint.
• Manage Marketing Calendar entries, including events, webcasts, publications, and product launch dates.
• Assist in planning Marketing Learning Sessions by identifying valuable topics, coordinating with presenters, and moderating live sessions.
• Manage webcast uploading using BrightTalk and coordinate with key stakeholders for localization requirements.

Basic Qualifications

• Bachelor’s degree or vocational school certificate in Marketing, Business Administration, or a related field.
• Basic knowledge of digital marketing and Salesforce campaigns
• Basic knowledge of various webcast platforms (Goldcast, Accelevents, BrightTALK, Microsoft Teams and/or Cisco Webex)
• Basic knowledge of Microsoft SharePoint, Microsoft Power Automate, Microsoft Visio, and Microsoft Forms
• Strong proficiency with Microsoft Office Suite, especially Word, Excel, and PowerPoint.
• Ability to work collaboratively with cross-functional, global teams and stakeholders.
• Willingness to learn and grow in a fast-paced and evolving environment.
• Developing an understanding of general marketing concepts
• Works under supervision and consults senior peers on projects to learn through experience
• A proactive thinker with a solid ability to manage tasks and projects independently, ensuring timely delivery.
• An innovative mentality to think creatively, and the ability to approach problems with divergent thinking.
• Humble attitude and willingness to learn from others.

Preferred Qualifications

• Experience with project management tools and workflow building, such as Asana, is a plus.
• Familiarity with marketing automation tools, such as Marketo or Mailchimp, is a plus.
• Experience in creating, executing, and analyzing effective email marketing campaigns is a plus.
• Familiarity with content experience and personalization platforms, such as PathFactory and Hushly, is a plus.
• Experience in SQL querying with an analytical, curious, and data-driven mindset is a plus.
• Familiarity with GenAI tools, such as Microsoft Copilot, Google Gemini, and ChatGPT, for marketing workflows is a plus.