Platform SRE – Senior Site Reliability Engineer

Manila, Philippines

Req ID: 200898

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Your Role:

We are seeking a Site Reliability Engineer (Infrastructure & Site Reliability Engineering) with experience in AWS, Kubernetes and GitOps to work with our Site Reliability Engineering (SRE) team. The successful candidate will understand SRE practices and have exposure to high-quality site reliability engineering practices (SLAs, SLOs, Proactive Alert Management, Incident Response/Review, Postmortems, etc.).

In this role, you will work with our SRE and cross-functional engineering teams to develop and operate our development and production infrastructure and operations

Your Impact:

Work collaboratively with software engineering teams to define infrastructure and deployment requirements
Contribute actively and assist in our automation and observability initiatives
Learn, develop and maintain operational tools for deployment, monitoring, and analysis of cloud (AWS) infrastructure and systems
Be part of a weekly 24/7 on-call rotation
Provide support during US business hours, working in the US Pacific time zone
Work closely with team members to lead the response to production incidents, conduct postmortems, and drive continuous improvement efforts as part of on-call rotations for exposure to critical issue resolution
Contribute to on-call documentation and incident response playbooks
Embrace and adhere to development best practices, including continuous integration/deployment and code review
Demonstrate a strong commitment to continuous learning and professional development by seeking opportunities for mentorship and learning within the team
Our team uses practices to maximize our development velocity, including but not limited to: continuous integration/deployment, code review via GitHub pull requests

Ideal Attributes

Strong customer orientation
Excellent interpersonal and organizational skills
Attention to detail and focus on quality
Strong communication skills to effectively liaise with both technical and non-technical staff
Ability to act decisively and works well under pressure
Must be a collaborative problem solver
Strong bias for ownership and action

Your Experience:

At least 6+ years of experience designing, building and maintaining SAAS environments
4+ years of experience designing, building and maintaining AWS infrastructure with Terraform
Experience building and running Kubernetes clusters
Experience with observability (monitoring – logging, tracing, metrics)
Experience with GitOps CI/CD processes
Experience with scripting with Python, Go (Golang), bash, or PowerShell and AWS CLI tools
Experience with security operations – security policies, infrastructure, key management, setup of encryption at rest and transport

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice