Staff User Experience

at SolarWinds (View all jobs)

Brno, Czech Republic

Req ID: 200828

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

We work in hybrid mode 3+2, at minimum of 3 days at the office, with mandatory Tuesdays and Wednesdays, and 2 days on home office.

Location of our office is Holandská 873/6, Brno – Štýřice, 639 00.

Your Role:

We are seeking an experienced Staff User Experience to join our design team and play a role in shaping the user-centric design of our Solarwinds platform experience. As a member of our design team, you will bring your expertise in user research methodologies, driving actionable insights that directly contribute to the enhancement of our product’s overall user experience.

Your Impact:

Day-to-day

  • Strategic Research Leadership:
    • Lead and execute comprehensive user research strategies to inform and guide the design and development of our enterprise SaaS application.
    • Collaborate closely with cross-functional teams, including product managers, designers, and developers, to integrate user insights seamlessly into the product development lifecycle.
  • User-Centric Design Advocacy:
    • Advocate for a user-centric approach, ensuring that user needs and behaviors are at the forefront of decision-making processes.
    • Work collaboratively with design teams to translate research findings into actionable design recommendations and improvements.
  • Usability Testing and Feedback Analysis:
    • Plan, conduct, and analyze usability testing sessions, providing valuable insights to refine and optimize the user interface and overall user experience.
    • Regularly gather and analyze user feedback through various channels, identifying patterns and trends to inform iterative design enhancements.
  • Persona and Journey Mapping:
    • Develop and maintain detailed user personas and journey maps, providing a holistic view of user behaviors and pain points to inform product development strategies.
  • Cross-Functional Collaboration:
    • Collaborate with stakeholders across the organization to ensure a unified understanding of user needs and align user experience goals with business objectives.
    • Mentor and support junior researchers and designers, fostering a culture of continuous learning and improvement.

Your Experience:

  • Bachelor’s or Master’s degree in Human-Computer Interaction, Psychology, Design, or related field.
  • Proven experience (5+ years) in user experience research for enterprise-level SaaS applications.
  • Expertise in a variety of user research methodologies, including usability testing, interviews, surveys, and analytics.
  • Strong analytical skills with the ability to translate complex data into actionable design recommendations.
  • Excellent communication and presentation skills, with the ability to articulate findings and recommendations to diverse stakeholders.

If you are an experienced Staff User Experience looking to make an impact on the design and functionality of Solarwinds platform, we invite you to join our team and contribute to the success of our products.

Our work structure is hybrid, with a minimum of 3 days in the office and 2 days working remotely.

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice