SENIOR BUSINESS INTELLIGENCE ANALYST – PRODUCT

Mumbai, India

Req ID: 200317

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Your Impact:

Create and maintain product performance dashboards and reports in Tableau to monitor product metrics, customer behavior, and market trends.
Analyze user data and feedback to identify opportunities for product improvements and enhancements.
Collaborate with cross-functional teams, including product managers, engineers, and designers, to gather data requirements and develop data-driven product strategies.
Conduct A/B testing and user segmentation analysis to evaluate product features and optimize user experience.
Monitor and report on competitive product offerings, market trends, and customer preferences.

Principal Systems for reporting: SalesForce, Tableau

Your Responsibilities:

Core Responsibilities:

Create and maintain product performance dashboards and reports in Tableau to monitor product metrics, customer behavior, and market trends.
Analyze user data and feedback to identify opportunities for product improvements and enhancements.
Collaborate with cross-functional teams, including product managers, engineers, and designers, to gather data requirements and develop data-driven product strategies.
Conduct A/B testing and user segmentation analysis to evaluate product features and optimize user experience.
Monitor and report on competitive product offerings, market trends, and customer preferences.
Principal Systems for reporting; Pendo, SalesForce, Tableau

Specialist Responsibilities:

Work closely with the product team to define and track product KPIs and metrics.
Conduct product usage analysis to identify usage patterns, user adoption rates, and areas for product optimization.
Provide insights and recommendations for new product development, pricing strategies, and feature prioritization.
Support the implementation and maintenance of product analytics tools and data infrastructure.
Collaborate with stakeholders to ensure data integrity and accuracy for product-related reporting and analysis.

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice