at SolarWinds (View all jobs)
Req ID: 200206
At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
The Application Engineer’s mission is to provide world-class support through technical excellence, to provide root cause analysis to identify software bugs/regression and drive to resolution through validation to meet customer satisfaction. When issues are identified, the Application Engineer will collaborate with internal and external stakeholders to proactively de-risk escalations to reduce operational costs and improve the efficiency of root cause analysis to drive quicker time-to-resolution and improved customer and product experience in future product releases.
The daily goal is “driving and improving the resolution of issues with every interaction”.
Requirements and Skills:
Nice to Have:
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice